Back on Track (United Utilities social tariff)
Paid by United Utilities · 🇬🇧 United Kingdom
What this pays
The published value, how it is calculated, and whether it is cash or a credit ceiling.
Email and a six-digit code, then €50 a year. No password to forget.
Who qualifies
UnlockThe 4 published rules this programme tests you against — age, income, residency, household and the rest.
The steps, documents and official link are part of the paid plan. Checking how much you're owed stays free.
1 document you'll need
UnlockExactly what to gather before you start, so nothing sends you back to the beginning.
Where this comes from
To be eligible for the Back on Track scheme you must receive at least one income-related benefit and be in arrears, or have a household income of less than £21,500 a year due to a recent life event.
https://www.unitedutilities.com/services/your-bill/difficulty-paying-your-bill/
A researcher has read this record against the official page.
Verified on 12 August 2026
Source: www.unitedutilities.com
Related reading: How to read a grant eligibility rule
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