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Energy & utilities
Discount
private
WaterHelp (Thames Water social tariff)
Paid by Thames Water · 🇬🇧 United Kingdom
What this pays
The published value, how it is calculated, and whether it is cash or a credit ceiling.
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Who qualifies
The 4 published rules this programme tests you against — age, income, residency, household and the rest.
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The steps, documents and official link are part of the paid plan. Checking how much you're owed is free and always will be.
1 documents you'll need
Exactly what to gather before you start, so nothing sends you back to the beginning.
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Where this comes from
Customers whose water bill is more than five per cent of their equivalised net income could qualify for a 50 per cent discount under Thames Water's WaterHelp scheme.
https://www.thameswater.co.uk/help/account-and-billing/financial-support
Last checked 2026-08-12 · a researcher confirmed this against the official page
Other energy & utilities support in United Kingdom
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