WaterHelp (Thames Water social tariff)
Paid by Thames Water · 🇬🇧 United Kingdom
What this pays
The published value, how it is calculated, and whether it is cash or a credit ceiling.
Email and a six-digit code, then €50 a year. No password to forget.
Who qualifies
UnlockThe 4 published rules this programme tests you against — age, income, residency, household and the rest.
The steps, documents and official link are part of the paid plan. Checking how much you're owed stays free.
1 document you'll need
UnlockExactly what to gather before you start, so nothing sends you back to the beginning.
Where this comes from
Customers whose water bill is more than five per cent of their equivalised net income could qualify for a 50 per cent discount under Thames Water's WaterHelp scheme.
https://www.thameswater.co.uk/help/account-and-billing/financial-support
A researcher has read this record against the official page.
Verified on 12 August 2026
Source: www.thameswater.co.uk
Related reading: How to read a grant eligibility rule
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