What we know about you, which is almost nothing.
Last updated 14 August 2026.
The short version. The eligibility check runs on your device. Your answers are not sent to us and we cannot see them. If you create an account we store your email address. If you use the document vault, your files are encrypted on your device before upload and we cannot open them.
The free check
When you answer the questions, the matching happens in your browser or in the app, against data already downloaded to your device. Your country, age, income band, household and housing answers are stored on your device only. They are never transmitted to us. You can erase them at any time from Settings, and clearing your browser data or uninstalling the app removes them completely.
If you create an account
We store your email address, to sign you in and to send the code. We do not use passwords. If you subscribe, our payment processor (Stripe) holds your card details — we never see or store them. We keep a record of your subscription status so we know what to show you.
The document vault
Documents are encrypted on your device with a key derived from your passphrase, before anything leaves it. We receive ciphertext, a coarse type label such as "proof of income", a file size and two dates. We deliberately do not store filenames, because a filename can reveal exactly what the encryption is there to protect. We cannot decrypt your documents. Neither can anyone who obtains our database and our storage. If you forget your passphrase, they are unrecoverable — that is the cost of the guarantee.
What we do not collect
No advertising identifiers. No location. No contacts, photos or messages. No cross-site tracking, and no third-party analytics or advertising SDKs in the app. We do not sell or share personal data with anyone, and there is no category of data we would sell.
Notifications
Deadline reminders are scheduled locally on your device. There is no push server and no message about you leaves your phone.
Your rights
Under the GDPR and equivalent laws you can ask for a copy of your data, correct it, or have it deleted. Account deletion is available in the app and on the web and removes your email, subscription record and all stored documents. Write to privacy@unclaimedgrant.com and we will respond within 30 days.
Children
The service is not directed at children under 13 and we do not knowingly collect their data.
Changes
If this policy changes materially we will say so on this page and, for account holders, by email. The date at the top always reflects the current version.