Verified You must apply
Energy & utilities
Free allowance
Free Basic Electricity
Free Basic Electricity (FBE)
Paid by Municipalities / Eskom (funded via Local Government Equitable Share; NERSA-regulated) · 🇿🇦 South Africa
What this pays
The published value, how it is calculated, and whether it is cash or a credit ceiling.
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Who qualifies
The 3 published rules this programme tests you against — age, income, residency, household and the rest.
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The steps, documents and official link are part of the paid plan. Checking how much you're owed is free and always will be.
3 documents you'll need
Exactly what to gather before you start, so nothing sends you back to the beginning.
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Where this comes from
The policy aims to provide a monthly allocation of 50 kilowatt-hours (kWh) of electricity to indigent households identified by municipalities (NERSA EBSST policy)
Last checked 2026-08-12 · a researcher confirmed this against the official page